Terms and Conditions
1. Introduction
Welcome to AcmeHost.in! These terms and conditions outline the rules and regulations for the use of AcmeHost.in’s services, including web hosting, domain registration, and virtual private server (VPS) services. By using our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our services.
2. Definitions
- Service(s): Refers to web hosting, domain registration, and virtual private server services provided by AcmeHost.in.
- Customer: Any individual or entity that purchases or uses our services.
- Account: The account created by the customer to access and manage AcmeHost.in services.
3. Services
3.1 Web Hosting
- Account Setup: Web hosting accounts are set up immediately upon successful payment. Account details and login credentials will be sent to the registered email address.
- Usage: Customers must use their hosting accounts in compliance with our Acceptable Use Policy (AUP). Illegal activities, spamming, and resource abuse are strictly prohibited.
3.2 Domain Registration
- Domain Availability: Domain registrations are subject to availability. AcmeHost.in does not guarantee the availability of any domain name.
- Registration Information: Customers must provide accurate and up-to-date information for domain registration. Incorrect information may lead to suspension or cancellation of the domain.
- Renewal: Domain renewals are the responsibility of the customer. AcmeHost.in will send renewal notices, but failure to renew on time may result in the domain becoming unavailable.
3.3 Virtual Private Server (VPS)
- Provisioning: VPS services are provisioned immediately upon successful payment. Access credentials will be sent to the registered email address.
- Usage: VPS customers must adhere to our AUP. Illegal activities, spamming, and resource abuse are prohibited.
4. Payment and Billing
- Pricing: All prices are listed on our website and are subject to change without notice. Customers will be notified of price changes for existing services.
- Billing Cycle: Services are billed on a monthly, quarterly, or annual basis, depending on the chosen billing cycle. Payment must be made in advance.
- Refunds: AcmeHost.in offers a 30-day money-back guarantee for new web hosting and VPS subscriptions. Domain registration fees are non-refundable.
5. Cancellation and Termination
- Cancellation: Customers can cancel their services at any time through the customer portal. Cancellations must be made before the next billing cycle to avoid further charges.
- Termination by AcmeHost.in: We reserve the right to terminate services immediately if the customer violates these terms and conditions or our AUP.
6. Acceptable Use Policy (AUP)
Customers must use AcmeHost.in services in compliance with our AUP, which prohibits:
- Illegal activities, including but not limited to copyright infringement, fraud, and hacking.
- Spamming or sending unsolicited emails.
- Resource abuse, including excessive use of bandwidth, CPU, or storage.
7. Customer Responsibilities and Legal Compliance
- Legal Activities: Customers are solely responsible for ensuring that their use of AcmeHost.in services complies with all applicable local, state, national, and international laws and regulations. Any legal or illegal activity conducted using AcmeHost.in services is the sole responsibility of the customer.
- Content Responsibility: Customers are responsible for all content hosted on their accounts. AcmeHost.in does not monitor or control the content hosted by customers, and thus, is not liable for any illegal or harmful content.
- Rule of Law Compliance: Customers must follow the rule of law applicable in their jurisdiction and must not use AcmeHost.in services for any unlawful purpose.
8. Limitation of Liability
- No Warranty: AcmeHost.in provides services on an “as is” and “as available” basis. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
- Liability: AcmeHost.in’s liability for any claim arising from the use of our services is limited to the amount paid by the customer for the services in the preceding 12 months.
9. Indemnification
Customers agree to indemnify and hold AcmeHost.in harmless from any claims, damages, or expenses arising from their use of our services or violation of these terms and conditions.
10. Modifications to Terms and Conditions
AcmeHost.in reserves the right to modify these terms and conditions at any time. Customers will be notified of significant changes, and continued use of the services constitutes acceptance of the modified terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Ahmedabad,Gujarat,India
12. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us:
- Email: support@acmehost.in
- Phone: +91-9879565360
- Address: AcmeHost.in, 102,city center-2,Near CIMS Hospital,Science City Road,Sola,Ahmedabad-Gujrat-380060.