Shipping Policy for AcmeHost.in

1. Introduction

At AcmeHost.in, we specialize in providing exceptional web hosting and domain registration services. As a digital service provider, we do not ship physical products. All services and products are delivered electronically.

2. Service Delivery

2.1 Digital Delivery

  • Web Hosting Services: Once you purchase a web hosting plan, the hosting environment will be set up and login credentials will be sent to your registered email address within 30 minutes.
  • Domain Registration: After a successful domain registration, you will receive a confirmation email with all relevant details. This process typically takes less than 15 minutes.
  • Virtual Private Server: 
  • Instant Setup: VPN services are activated instantly upon successful payment. You will receive an email with detailed instructions on how to set up and connect to your VPN.
  • Configuration Guides: Our email will include links to configuration guides for various devices and operating systems to ensure a smooth setup process.
  • Support: If you encounter any issues during the setup, our support team is available to assist.

2.2 Email Communication

  • All communications regarding your purchases, including invoices, login details, and domain registration confirmations, will be sent to the email address provided during the registration process.

3. Non-Delivery Claims

3.1 Time Frame

  • If you do not receive your service details within the specified time frames mentioned above, please contact our support team within 24 hours.

3.2 Resolution

  • Our support team will investigate and resolve the issue as quickly as possible, ensuring you receive the purchased services without further delay.

4. Contact Information

4.1 Customer Support

  • For any issues related to the delivery of our services, you can reach our customer support team via:
    • Email: support@acmehost.in
    • Phone: +91-9879565360(Minday to Sat)(10.30 a.m. to 7.30 p.m.)
    • Landline: 079-48983371

4.2 Business Hours

  • Our support team is available Monday to Saturday 10.30 a.m. to 7.30 p.m. to assist you with any queries or concerns.

5. Modifications to the Shipping Policy

AcmeHost.in reserves the right to modify this shipping policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

6. Conclusion

We are committed to ensuring a seamless delivery experience for all our digital services. Should you have any questions or require further clarification, please do not hesitate to contact us.